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BIOGRAPHY
Chantal Backman RN, MHA, PhD is an Associate Professor in the School of Nursing, Faculty of Health Sciences, University of Ottawa, an ICES Fellow, Life Stage Research Program, an Affiliate Investigator in the Methodological & Implementation Research Program of The Ottawa Hospital Research Institute, and an Affiliate Investigator in the Care of the Elderly program at Bruyère Research Institute. She completed a PhD from the University of Alberta in 2011.
Prior to joining the faculty, Professor Backman held various positions at The Ottawa Hospital in the departments of Quality and Patient Experience, Performance Measurement and Nursing Professional Practice, where she was involved in a variety of quality improvement and strategic planning activities; including the oversight of the accreditation processes, the patient safety incident management system and the development of various patient experience initiatives such as the Post-Discharge Phone Call Program and the Patient and Family Advisory Council.
Professor Backman’s research program is focused on improving the quality, the safety, and the experience of older adults as they navigate through the healthcare system. Her research program covers topics related to older adults living with frailty in acute care, geriatric rehabilitation and long-term care settings. The specific areas of foci include: 1) quality and safety interventions for older adults; 2) safe person- and family-centered care transitions between settings; 3) sense-sensitive practices for residents living in long-term care communities. She is also a co-investigator on several research grants and has been an invited lecturer nationally and internationally.